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Responding to a Crisis in Uncertain Times

Category: News Stories

The situation in the Middle East remains unpredictable, and whilst the short to medium term outcome is still unclear, Travel Risk Professionals has been actively supporting its clients from the outset, maintaining close communication with crisis response partners and proactively continuing to provide practical advice and assistance to our insured helping to maintain the safety and security of their own customers affected by events.  
 
Day to day support provided to TRP travel sector clients has included remote security guidance, medical and logistics support, emergency extractions, deployment of crisis consultants, assistance with cross border travel and the preparation of evacuation plans for a range of possible scenarios. 
 
Such has been the demand for our experience in this area, we have also responded to requests for assistance from non clients in urgent need of help, including the sourcing of emergency air transport.
 
This current situation highlights the vital importance of contingency planning for crisis events which by their very nature will be unexpected.  And most importantly ensuring the optimum portfolio of insurances is in place to provide back up and cover when it is most needed. Not only to help to mitigate against what can be unexpected and potentially existential costs but also to help to prevent the reputational damage that can occur through a failure to adequately respond to customers in need.      
 
Travel Risk Professionals include 24/7 Crisis Response Insurance as standard with its tour operator liability cover.
 
This not only provides desk-based solutions but also, where necessary, provides expert boots on the ground and emergency political evacuation from war zones. In addition to this valuable support, the TRP team provides complimentary tailored training sessions to its clients on a range of subjects from crisis team training and preparation to familiarisation with a range of crisis scenarios.
 
For further information, a no-obligation quotation or to discuss ways in which we may help to enhance your corporate strategies and crisis response plans, please contact:-
Alan.Pattison@jensten.co.uk or lee.hills@jensten.co.uk