High Net Worth Travel Risk Management
02-Mar-2026
Category: News Stories
We are seeing increasing volumes of high-net worth bookings with our clients and we felt it would be useful to pass on some useful best practice tips to help mitigate the potential for claims and the severity should a claim occur. Luxury high end bookings by their nature tend to be from high net worth clients which increases the potential for higher value injury or illness claims, particularly when a loss of earnings comes in to play.
• Good risk management programme is essential
• Identify best in class suppliers where appropriate
• Vet suppliers in advance, paying attention to experience, quality of equipment, previous claims and professionalism
• Make sure all suppliers have their own Public Liability Insurance – If a claim comes in and this can be share or passed over to the supplier’s liability insurers, it could help mitigate future impact on your premiums
• Booking itineraries must be clear and accurate so clients know what they are getting
• With multi flight /centre itineraries build in enough leeway time to ensure that if a flight is cancelled there are alternatives which reduces impact to itinerary
• Makes sure contracts and booking conditions are robust and clear
• Make sure you have adequate Public Liability limits of your own. When dealing with luxury high end bookings, we suggest at least £5M as a minimum, but depending on the group size or clientele, £10m might be more appropriate.
• Remember – things can go wrong and if a client is not entirely satisfied they may try to claim for full or partial refunds. Therefore ensure that your Professional Indemnity cover is adequate to meet the costs of full refunds for high value bookings just in case.
